Be it the fear of Covid-19 contradiction or saving our precious time, Boolean Array Canada, a Canada-based company, brings to India an amazing application – Q Waits. It will allow the customer the flexibility to queue up from anywhere. ‘Q Waits’ can be downloaded free from IOS or Android phones. This virtual reservation of queue through an app is one of the new concepts which is being introduced for the first time in Eastern India which will digitally reserve one’s place and inform the consumer well in advance before one’s turn comes.
Q Waits has two apps – one for business purpose and the other for the end users or customers. Q Waits (client app) allows end users to use the app and check-in to multiple businesses using only one solution and virtually reserve his or her spot - be it at the hospital or doctor’s chamber, where one has to wait for a while before getting called, or at the retail stores, pharmacies, restaurants, fitness centres or even educational institutes. Dipanjan Biswas, President, Boolean Array, Canada said, “If customers are waiting outside a restaurant, store or business for more than 13 minutes, they are probably gone. With the use of this App, we can stop the customer from leaving.”
After this pandemic situation, most people have stopped stepping out of their homes only to maintain social distancing. This app will also ensure that the public platforms function normally and are also free of crowd.
Biswas added, “The app uses sophisticated AI algorithms to report approximate wait times to end-users even before they decide to check-in, reducing customer walk-a-ways by up to 85%.” He further stated that for the Q Waits Business App, they have decided that there will be a free plan, that will allow 100 check-ins per month at no charge.
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